These Terms of Service (“Terms”) govern your access to and use of zolaxe.com (the “Website”), as well as any products, services, content, and features provided by Zolaxe (“we,” “our,” or “us”). By accessing, browsing, or purchasing from this Website, you agree to comply with these Terms. If you do not accept these Terms, please discontinue use of the Website immediately.
These Terms are made available to all visitors and customers and explain the rules, rights, and responsibilities associated with using our Website and services.
Table of Contents
- Definitions
- Account Registration
- Products and Pricing
- Orders and Payment Authorization
- Shipping and Delivery
- Returns and Refunds
- Intellectual Property Rights
- User Submissions
- Restricted Conduct
- Privacy and Data Usage
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Governing Law and Dispute Resolution
- Changes to These Terms
- Suspension and Termination
- Severability
- Entire Agreement
- Contact Information
- Additional Policies
- Google Merchant Center Compliance
1. Definitions
Content refers to all materials displayed on the Website, including text, graphics, photographs, logos, videos, product information, and other digital materials.
User Content refers to reviews, comments, suggestions, feedback, or any content submitted by visitors or customers.
Intellectual Property Rights include copyrights, trademarks, trade names, service marks, and other proprietary rights protected under applicable laws.
2. Account Registration
Certain features of the Website may require you to create an account.
You agree to provide accurate, complete, and current information during registration and to maintain the confidentiality of your account credentials. You are responsible for all activity that occurs under your account.
If you believe your account has been accessed without authorization, please notify us immediately at support@zolaxe.com.
3. Products and Pricing
We strive to ensure that all product descriptions, images, pricing information, and availability details are accurate. However, errors, omissions, or inaccuracies may occasionally occur.
We reserve the right to modify product information, discontinue products, adjust pricing, or correct errors at any time without prior notice.
Unless otherwise stated, all prices displayed on the Website are listed in United States Dollars (USD).
4. Orders and Payment Authorization
Submission of an order does not guarantee acceptance.
We reserve the right to refuse, limit, cancel, or decline any order at our sole discretion.
By placing an order, you authorize Zolaxe to charge your selected payment method for the full purchase amount, including applicable taxes, shipping charges, and other fees associated with the transaction.
Payments are processed through secure third-party payment providers.
5. Shipping and Delivery
We currently ship orders within the United States.
Shipping options, estimated delivery times, and applicable charges are displayed during checkout.
Most orders are processed within 1–2 business days and generally arrive within 4–7 business days, depending on destination and carrier conditions.
Tracking information is typically provided once an order has been shipped.
For complete shipping details, please review our Shipping Policy.
6. Returns and Refunds
Eligible products may be returned within 30 days of delivery, provided they meet the requirements outlined in our Return & Refund Policy.
Products that arrive damaged or defective should be reported within 48 hours of delivery.
For complete instructions regarding returns, refunds, and cancellations, please refer to our Return & Refund Policy or contact support@zolaxe.com.
7. Intellectual Property Rights
All content available on zolaxe.com is owned by or licensed to Zolaxe and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, republished, transmitted, or otherwise used without our prior written consent.
Your use of the Website grants only a limited, revocable, non-exclusive, non-transferable license for personal, non-commercial use.
8. User Submissions
If you submit reviews, comments, suggestions, photographs, or other content to our Website, you grant Zolaxe a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute such content for business and promotional purposes.
You represent and warrant that your submissions:
- Are truthful and accurate
- Do not violate any law or regulation
- Do not infringe upon the rights of any third party
- Do not contain unlawful, offensive, or harmful material
9. Restricted Conduct
You agree not to:
- Use the Website for unlawful or fraudulent purposes
- Interfere with Website functionality or security
- Upload malicious software, viruses, or harmful code
- Attempt unauthorized access to systems or accounts
- Misrepresent your identity or provide false information
- Violate applicable laws or regulations
Violations may result in account suspension, termination, legal action, or other remedies available under law.
10. Privacy and Data Usage
Your use of the Website is also governed by our Privacy Policy.
By using our services, you consent to the collection, storage, and use of information as described in that policy.
11. Disclaimer of Warranties
The Website, its content, products, and services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Zolaxe disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, reliability, and uninterrupted availability.
12. Limitation of Liability
To the maximum extent permitted by law, Zolaxe shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Website, products, or services.
In all circumstances, our total liability shall not exceed the amount paid by you for the applicable order giving rise to the claim.
13. Indemnification
You agree to defend, indemnify, and hold harmless Zolaxe, its affiliates, employees, contractors, service providers, and business partners from any claims, losses, damages, liabilities, expenses, or legal fees resulting from:
- Your use of the Website
- Your violation of these Terms
- Your infringement of any third-party rights
14. Governing Law and Dispute Resolution
These Terms shall be governed and interpreted in accordance with the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles.
Any dispute arising from these Terms or your use of the Website shall be resolved through binding arbitration or other legally recognized dispute resolution procedures in Kentucky, unless otherwise required by applicable law.
15. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated versions will be posted on this page and become effective immediately upon publication. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
16. Suspension and Termination
We may suspend, restrict, or terminate access to the Website, services, or customer accounts at our discretion, with or without notice, if we believe a violation of these Terms has occurred.
17. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain fully enforceable and continue in effect.
18. Entire Agreement
These Terms, together with all referenced policies, constitute the complete agreement between you and Zolaxe regarding the use of the Website and supersede any prior agreements, understandings, or communications.
19. Contact Information
If you have questions regarding these Terms, please contact us:
Zolaxe
Address: 3044 Maddie Ln, Lexington, KY 40511
Phone: (859) 612-9341
Email: support@zolaxe.com
Business Hours: Monday to Friday, 8:00 AM – 5:00 PM
20. Additional Policies
For additional information, please review:
21. Google Merchant Center Compliance
Zolaxe is committed to maintaining accurate and transparent product listings in accordance with Google Merchant Center requirements. We strive to ensure that product pricing, availability, descriptions, images, and shipping information remain accurate and up to date so customers can make informed purchasing decisions.
Thank you for visiting and shopping with Zolaxe.
