Thank you for choosing Zolaxe. This Payment Policy outlines the payment options available on our website, billing requirements, payment processing procedures, and other important information related to purchases made through zolaxe.com.

Accepted Forms of Payment

To provide a secure and reliable checkout experience, we currently accept major credit and debit cards through Stripe, one of the world’s leading payment processing platforms.

All transactions are protected using advanced encryption technology, helping ensure that your payment information remains secure throughout the checkout process. Zolaxe does not store complete payment card details on its servers.

Currency

All prices displayed on our website are listed in United States Dollars (USD). Any charges applied to your payment method will be processed in USD.

Billing Details

Customers are responsible for providing accurate and up-to-date billing information when placing an order.

If the billing information submitted is incomplete, incorrect, or cannot be verified, order processing may be delayed or the order may be canceled to help prevent fraudulent transactions.

Please review all information carefully before completing your purchase.

Payment Authorization

Payment must be successfully authorized before an order can be processed.

When your order is submitted, the full purchase amount, including applicable taxes and charges, will be charged to your selected payment method. Orders will only move forward once payment approval has been received.

Payment Issues

If your payment is declined or cannot be completed, we recommend the following:

  • Confirm that all card details have been entered correctly.
  • Verify that sufficient funds or available credit are available.
  • Contact your bank or card issuer for additional information.
  • Try completing the purchase using another valid payment method.

If payment authorization is not successful, the order will not be processed.

Refund Processing

When a refund is approved, the funds will be returned to the original payment method used during checkout.

The time required for refunded funds to appear in your account may vary depending on your financial institution, card issuer, or payment provider.

For complete details regarding returns, refunds, and eligibility requirements, please review our Return & Refund Policy.

Contact Information

If you have any questions regarding payments, billing concerns, or transaction issues, our customer support team is available to assist you.

Zolaxe

Address: 3044 Maddie Ln, Lexington, KY 40511

Phone: (859) 612-9341

Email: support@zolaxe.com

Business Hours: Monday to Friday, 8:00 AM – 5:00 PM

Additional Information

You may also find the following pages helpful:

Thank you for shopping with Zolaxe. We appreciate your business and are committed to providing a secure, transparent, and convenient payment experience for every customer.